PROPRIETARY SYSTEMS SPECIALIST 1 (60268)
Information Systems - Help Desk
USA-DC-Washington
Security Clearance: NACI
Clearance Status: Must be Obtainable
Schedule: Full Time
Type of Travel: Local
Percent of Travel Required: Up to 10%
Description
Duties and Responsibilities:
Provides phone and in-person support to VIPs and general users in the areas of file servers, system anomalies, email, directories, standard Windows desktop applications and applications developed or deployed under this contractor or predecessors. Serves as the first point of contact for troubleshooting hardware/software PC and printer problems. There is potential for these personnel to be a part of the NOC team.
Required Qualifications:
Requires a bachelor's degree or equivalent, and zero to two years of related experience. Requires an in-depth understanding of the overall network infrastructure and ability to provide remote troubleshooting and resolution. Requires at least an active Secret clearance and the ability to obtain a DoJ clearance.
The clearance level required is dependent on the type of clearance supported by our client.
Desired Qualifications:
DoJ experience and technical certifications are preferable
CACI is an Equal Opportunity Employer M/F/D/V.
