CACI International Sr. Business Process Analyst in Arlington, Virginia
Sr. Business Process Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
What You’ll Get to Do:
As the Sr. Business Process Analyst, you will be part of a dynamic team of process consultants and CRM tool (MS Dynamics) subject matter experts supporting a federal customer in re-envisioning their stakeholder engagement processes. As a regionally dispersed 6,000 person organization, the Sr. Process Analyst will lead as-is assessments of internal and external organization engagement practices and communication procedures, support in-data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement and identifying/recommend process success criteria.
More About the Role:
Lead collaboration sessions with external and internal clients to analyze functional and technical needs.
Complete and document analysis of business and technical processes to develop new and/or streamlined processes and reporting in response to evolving internal customer requirements.
Perform analysis of all internal and external stakeholders, documenting as-is process states.
Develop process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Define, develop and evaluate performance metrics to establish process success, including working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.
You’ll Bring These Qualifications:
Ability to attain DHS EOD
BA + 10 years’ applicable experience, AA + 6 years’ applicable experience, MA + 7 years applicable experience or 16 years’ experience
Minimum five (5) years of process improvement, management consulting, change management, or related business experience.
Solid understanding of project management principles
Excellent communication (oral and written) and presentation skills
Outstanding organizational and planning abilities
MS Visio and other process development tools
These Qualifications Would be Nice to Have:
- Experience/exposure with CRM tools
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. As such, any offers of employment may be contingent upon COVID-19 vaccination or an approved accommodation. All new hires are required to report their vaccination status.