CACI International Technology Trainer in Arlington, Virginia
What You’ll Get to Do:
As a Technology Trainer, you'll be responsible for coordinating and delivering in-person and virtual training pertaining to end user IT tools/technology such as Office 365 and custom developed SharePoint solutions. Candidates will research, design, develop and evaluate training courses ensuring the content, structure and follow-on assessments align with learning outcomes and objectives. As part of a larger IT service delivery team, you'll coordinate with developers and business analysts to ensure targeted services are promoted prior to new IT capability release.
More About the Role:
Work directly with customers to gather requirements, design and develop training modules and artifacts.
Build and present in-person and virtual training curriculum as well as follow-on assessments to provide educational training on end-user IT/technologies, including, but not limited to O365 products.
Become a subject matter expert in all function areas of the training product suites.
Monitor and track training metrics and evaluation assessment scores, continuously refining trainings based on customer feedback.
Coordinate the scheduling, logistics and course preparation for all training offerings.
Assist in the creation of knowledge articles.
Work collaboratively with all stakeholders, focusing on providing the highest level of customer satisfaction.
Communicates effectively with a wide variety of technical and non-technical audiences.
You’ll Bring These Qualifications:
Minimum of either 16 years experience, a MA and seven years experience, a BA and 10 years experience or a AA and 12 years experience.
Experience with Office 365 subscription services: Teams, SharePoint Online, Power BI, Power Apps, Power Automate.
Proven experience with training methodologies for Office 365 subscription services.
Experience with multiple training approaches: virtual, classroom, online material, and learning content.
Proficient in identifying training requirements through proven and efficient approaches.
Experience in customizing learning material for relevancy of the customer needs and environment.
Excellent presentation, written and verbal communication skills.
Ability to work independently or cohesively with team members.
These Qualifications Would be Nice to Have:
- Familiarity with Microsoft Products and Adobe Captivate.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.