CACI International EOC Analyst in Chantilly, Virginia
CACI is currently looking for outstanding IT candidates to join our TSA IT Management, Performance Analysis, and Collaborative Technologies (IMPACT) team in the National Capital Region (NCR) and throughout the United States. CACI will provide a variety of IT services through IMPACT including cyber security, identity and access management, risk management, cloud integration and engineering, field support services, service desk, application deployment and optimization, and operations center support services. CACI will support TSA in both classified and unclassified IT operational environments increasing availability and security for a variety of applications and systems. IMPACT services will integrate with the broader DHS mission and enhance existing Department-wide IT capabilities.
Works on a team responsible for managing the HQ infrastructure and the Operations and Maintenance of the Network Infrastructure. This infrastructure includes multiple, disparate Tier 1 and Tier 2 network architectures. Individual shall operate, monitor, manage, maintain, and troubleshoot network infrastructure devices and services. Establishes and maintains smooth operation of network equipment and systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or network equipment as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems.
Monitor network operations on a 24 x 7 x 365 basis
Provide technical expertise to resolve network and other operational events and trouble tickets
Deliver notifications and alerts of critical operational events and incidents
Perform end-to-end performance monitoring and system management
Provide an engineering resource to support data communications and related applications requirements.
Manages and assists in the configuration of routers, switches, etc.
Recommend and implement network policies and procedures, and ensures adherence to security procedures
Provides compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions.
Monitors and responds to hardware, software, and network problems.
Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
Troubleshoots network systems when necessary and makes improvements to the network
Ability to obtain a DOD Security Clearance
Ability to obtain a DHS Entrance on Duty (EOD)
BA/BS or equivalent experience and minimum 3 years related work experience
Flexible – The environment is highly dynamic. You will be expected to keep up with the changing environment while ensuring a high level of operational effectiveness
Team Player – This role is part of a much larger team
- •Relevant DHS focused experience
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.