Job Information
CACI International SAaaS Process Lead (Clearance Sponsorship) in Chantilly, Virginia
SAaaS Process Lead (Clearance Sponsorship)
Job Category: Project and Program Management
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
The SAaaS (Situational Awareness as a Service) Process Project Lead is responsible for managing the successful integration and decommissioning of IT services in the customer environment. These services interface with core IT Infrastructure processes, such as Problem, Change, Incident, Event, Service Level or Knowledge management and the Lead will be responsible for ensuring they are incorporated into each new IT service integration. The SAaaS Process Lead will work in a fast-paced environment, responsible for multiple projects from inception to closure.
Responsibilities:
Manages small team of process analysts
Manages end-to-end projects that follow procedures, work instructions, and templates to support process execution
Manages tasks, activities, and resources to ensure successful IT project implementations
Establish goals and objectives for the team(s), running day-to-day operations for the assigned projects
Collaborates with different functional areas and organizations to ensure technical solutions and schedules are implemented in a timely manner
Develops and maintains relevant and appropriate project management documentation and artifacts (i.e. project schedules, briefings, reports, etc.)
Identifies and tracks program risks and action items to closure
Understands the customer’s mission and requirements
Establishes and maintains a close working relationship with other areas, service providers, and customers, and technical staff
Delivers briefings and training as required to individuals or teams across the customer environment to ensure common understanding to meet objectives
Ensures senior management are always informed of appropriate activities and issues (early and frequently)
Leads efforts ensuring high performance and quality are consistent
Ensures compliance with process-specific standards and policies, and stays abreast of process changes
Required Qualifications:
TS/SCI with Poly Required
Bachelor’s Degree OR 10+ years of related work experience with a 5+ years leading ITSM processes
Good working knowledge of the Service Management workflows and ITSM processes
ITIL certification and training
Experience developing and managing IT implementation projects
Experience managing teams to meet project schedules and milestones
Experience building and maintaining schedules in Microsoft Project
Strong technical leadership abilities
Strong written and communications skills, with the ability to clearly document and explain ITSM processes
Strong verbal communication skills with the ability to present technical details to a non-technical audience
Desired Qualifications:
Advanced ITIL certifications or training
Working knowledge with ServiceNow
Experience in leading large process improvement projects
Experience with Agile methodologies
Good understanding of product release methodologies
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Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)
The proposed salary range for this position is:
$85,800 - $180,200