CACI International Field Investigations, Section Lead-Dallas, TX in Dallas, Texas
OPM is currently hiring a Field Investigations, Section Lead for Dallas, TX.
Responsible for the supervision of a team of background investigators and oversight of their work product. Organizes and manages day-to-day caseload for team members; ensures that work is completed timely and accurately.
Responsible for team's achievement of established metrics
Utilizes performance data to improve processes and maximize team efficiency
Identifies and resolves potential problems with cases and logistical obstacles that could potentially delay the completion of their caseload.
Responds to questions from investigators and management.
Provides mentoring, training and guidance to investigators.
Conducts employee evaluations and interviews.
Monitors and tracks cases coming due and overdue.
Ensures all reports, inquires and statistical requirements are completed in a timely manner.
Communicates to up-line management about any major issues that arise on their team; works with management staff to resolve issue and implement resolutions
Communicates requirements and updates to assigned staff
Implements and tracks disciplinary actions as determined by management.
Assists team members with deficient report cleanup and maintenance to ensure timely completion.
Clarifies re-opens and mitigates erroneous requirements by assisting with the rebuttal process
Ensure the investigators receive work in the most efficient locations, and monitor their workload levels.
Responsible for meeting team production and quality goals and track progress against forecast
Ensures investigators are prioritizing their work in accordance with the programs -œpriority ladder-
Actively seek opportunities to improve the programs performance and process and communicates that information to management
Develop and implement strategies when inefficiencies are identified
Monitors case scheduling, identifying locations that are understaffed; briefs management on staffing needs
Responsible for any remaining administrative duties associated with their team of employees
EDUCATION & EXPERIENCE:
Must be a current OPM-credentialed investigator with a minimum of 18-consecutive months of service on the contract. Typically requires bachelor's degree or equivalent, and seven to nine years of related experience.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.