CACI International Voice PBX Engineer in High Point, North Carolina
Voice PBX Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 25%
Type of Travel: Continental US
What You’ll Get to Do:
CACI has an outstanding opportunity for a Voice and Network Engineer in support of the United States Department of Agriculture. You will be providing operational support to Voice and Network functions within a converged network environment. Engineers will also be supporting ongoing short and long term modernization projects for the Forest Service IT infrastructure.
More About the Role:
Plans, evaluates, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication networks.
Designs, develops, and tests telecommunications software solutions.
Provides customer training of telecommunications features and functionality.
Familiar with a variety of field concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
A wide degree of creativity and latitude is expected.
Reviews hardware inventory for networking phone systems.
Provides telecommunications support to the facility and other sites, performing work as requested by management.
Works with long distance and local vendors to coordinate installation of services.
Examines new services offered by vendors and makes recommendations to management
Works directly with switch vendors to facilitate repair, contracted maintenance and system upgrades.
Seeks out new systems, procedures and software for customer services that will enhance current capabilities.
Knowledge of supporting video over internet protocol solutions.
Maintains smooth operation of local area, worldwide and virtual private networks (VPN).
Performs other duties and assigned tasks as reasonably requested or required by management.
24 x 7 on call support as required.
Work to be performed from remote location.
You’ll Bring These Qualifications:
Advanced knowledge of legacy PBX systems consisting of Mitel 200 EL/ML, Mitel 200-ICP, Nortel Option and CICs systems.
Advanced knowledge of voice protocols such as loopstart, groundstart, e&m, T1, SIP and PRI circuits
BS degree in an IT or Telecommunications Field (experience can substitute for degree)
Minimum 10 years of experience in information technologies work and knowledge in one or more of the following technical areas: Networking, cloud, converged networks, voice, video, radio and data.
Must be able to obtain and maintain a Public Trust 6C Clearance.
These Qualifications Would be Nice to Have:
Must be able to obtain active Public Trust or Secret security clearance
Specialized industry and manufacturer certifications such as Mitel, Nortel or Avaya.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.