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CACI International Mission Support Future Program Integration Office (MAP.IO) Lead - NASA NCAPS in Huntsville, Alabama

Mission Support Future Program Integration Office (MAP.IO) Lead - NASA NCAPS

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: Public Trust

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US


What You’ll Get to Do

CACI’s Agile Digital Solutions Operating Group is searching for individuals to lead process implementation, monitoring and improvements on the NASA NCAPS program. Selected candidate will work with program and customer leadership to ensure program processes are consistent with NASA’s transformation effort and adhere to ITIL, SAFe, TBM, CMMI and ISO frameworks. In addition, the MAP.IO lead will manage the NCAPS quality management activities, including developing quality plans, establishing and reporting on quality measures, and reporting on compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The MAP.IO lead will be a member of the program’s leadership team and will manage resources responsible for delivering standardized, efficient processes and measuring quality of work on the NCAPS program.

As the MAP.IO Lead, you will:

  • Ensure implemented processes and frameworks are consistent with NASA CIO’s transformation program

  • Lead the implementation and optimization of industry frameworks, including SAFe, ITIL, TBM, CMMI and ISO/IEC

  • Develop and execute the program’s quality assurance program, including QA processes, procedures and reporting consistent with contract Service Level Agreements and Key Performance Indicators

  • Lead the program’s Configuration Management team

  • Assess the program’s implemented process to identify areas for innovation or change to improve operations and promote process efficiencies

  • Manage development and implementation of NCAPS Quality Assurance plans, processes and procedures

  • Lead the development and implementation of the NCAPS configuration management frameworks, processes and procedures

  • Work across program activities to collect relevant quality and process metrics and prepare/deliver period QA/SLA/KPI reports and dashboards

  • Identify process innovations and work with program and customer leadership to quantify and implement those innovations

  • Ensure process consistency across all program teams and activities – working with teams to ensure both understanding of process frameworks and ways to optimize the frameworks

  • Assess team member skills to develop framework training/certification requirements

You’ll Bring These Qualifications

  • Must be a U.S. citizen with active Public Trust clearance and ability to obtain higher level clearance, if needed

  • College degree (B.S.) in Computer Science, Information Management Systems, or related. Experience considered in lieu of degree

  • 10+ years of relevant, related experience.

  • Excellent verbal and written communication skills

  • Must have prior experience implementing ITIL, ASF, SAFe frameworks, implementing/performing configuration management and managing quality assurance activities, to include SLA/KPI reporting.

These Qualifications Would Be Nice to Have

  • Experience managing operations in an Agile environment

  • Experience with SecDevOpps and Agile processes and/or tools

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$86,800-$191,000

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