CACI International Unified Communication Engineer - EUCOM in International, Germany
Are you interested in continuing your career in Europe in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement of AFRICOM, EUCOM and CJTF-HOA’s mission objectives.
What You’ll Get to Do:
CACI has an excellent opportunity for an experienced, self-directed, Network Unified Communications (UC) Engineer. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
The Network Unified Comms Engineer should have Enterprise level IP Telephony administration experience in an operations and maintenance environment.
Duties include providing the UC design, installation, integration, and product development so that the team meets customer specifications and complies/conforms with the organizational roadmap. Develop engineering design plans, provide engineering solutioning, ensure engineering solutions meet configuration baselines. Develop and deliver installation, integration and maintenance documentation to operations and maintenance personnel. Work with external service providers to ensure their solutions meet the organizations configuration management policy and procedures. Support engineering tasks for the project management lifecycle. Staying abreast of emerging trends in information technology and helping shape the work for the Government. As the senior UC engineer on site, the position also includes tier 3 troubleshooting support when needed to operations and maintenance, as well as escalated support for maintenance, monitoring, upgrades, network performance reviews, problem determination and resolution, of the EUCOM unclassified and classified Voice and Video over IP (VVoIP), Voice over IP (VoIP) and Video Teleconferencing (VTC) services. Duties also include configuration of devices in accordance with security policies, capacity and utilization monitoring. The engineer will provide trending and capacity planning services to analyze and plan for efficient utilization and management of the networked services. As necessary, troubleshoot and correct all detected or reported network faults or outages and complete after-action problem identification. Position supports enterprise VVoIP and VTC dial-plan management and account management functions.
Applicant must have a solid understanding of voice technologies and experience in administering Cisco Unified Communications Manager (Call Manager), voice gateways / Session Border Controllers, SIP, H.323, Cisco Expressway/ VCS, TMS, Prime Collaboration, Meeting Server, MCU and VoIP/Video endpoints.
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, have strong leadership skills, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
Deliver infrastructure designs, builds, and escalated support to services and products. Support network engineering activities that span across multiple disciplines and platforms. Perform engineering functions found in the service design domain and provide escalated support to incident management. Support engineering efforts to design, build, test, integrate, transition, implement, document, and train when transitioned to IT Operations Management. Analyzing and making recommendations for hardware and software standardization.
Additionally, the Network Unified Comms Engineer will provide remote support and/or travel to customer sites as required.
You’ll Bring These Qualifications:
Currently hold an adjudicated Secret Clearance and be able to maintain
BA/BS + 3 years recent specialized or AA/AS +7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience
CCNA – Collaboration Certification
CompTIA Security + (IAT Level II or greater)
Experience with Cisco Routers and Switches
Experience with Video Teleconferencing (VTC) systems and networking
These Qualifications Would be Nice to Have:
ITIL v3 – Foundation
CCNP Collaboration Certification
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.