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CACI International Field Service Representative (Kuwait) in International, Kuwait

Field Service Representative (Kuwait)

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required:

Type of Travel: Outside Continental US

Job Description

CACI seeks a talented Field Service Representative to join our Advanced Solutions Group, within the National Security and Innovative Solutions Sector. We enable national security missions through creation and delivery of innovative, technology-centric solutions that provide decision advantage to our customers. Our client engagement processes, the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

This position maintains OCONUS Intelligence systems to provide FSR support for tactical fixed-site systems. Must have experience installing, repairing, troubleshooting electronic systems, as well as instructor experience to provide training to military customers.

What You’ll Get to Do:

  • Support deployed Intelligence system to maximize availability and build customer confidence and satisfaction

  • Install, monitor and maintain system hardware/software

  • Monitor system health and status on a daily basis. Includes central site and at least 5 remote sensors (Kuwait, Qatar, Bahrain, UAE, Iraq, KSA)

  • Full time residence in Kuwait

  • Travel to 2 sites per month for preventative maintenance

  • Troubleshoots technical problems and issues to determine technical solutions; work within customer guidelines/process to implement solutions

  • Provide operations and Maintenance training as required

  • Support customer operations and System Administrator personnel

  • Fault Isolation/Resolution

  • Periodic Software upgrades

  • Keep Program Management informed of system status at all times

  • Manage Central Spare pool to ensure availability and accountability

  • Travel to sensor sites to perform periodic maintenance, incident troubleshooting and re-fresher training

  • Support customer course of action development for potential additional deployments of the system

You’ll Bring These Qualifications:

  • Requires an active TS/SCI clearance

  • Security+ certification

  • Troubleshooting, HW maintenance and cable repair

  • Linux System Administration

  • Physically able to deploy and conduct the physical actions necessary to include lifting, racking and stacking equipment

These Qualifications Would be Nice to Have:

  • 5+ years of Military experience

  • Previous experience as a Field Support Representative

  • Experience maintaining VSAT comms equipment

  • SIGINT background

  • Familiarity with Air Defense Operations, CAOC, link16, targeting

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

As required by Executive Order 14042, Federal contractor employees are required to be fully vaccinated against COVID-19 by December 8, 2021 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination before starting employment with CACI.