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CACI International Service Delivery Support Specialist - Evening Shift Opportunity! in Lackland Air Force Base, Texas

Service Delivery Support Specialist - Evening Shift Opportunity!

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI’s Business and Information Technology Solutions (BITS) Sector has an immediate opportunity for Service Delivery Support Specialist in Lackland, TX.

This is an evening shift opportunity, four 10 hour shifts, Sunday through Wednesday or Wednesday through Saturday.

What You’ll Get to Do:

As a Service Delivery Support Specialist, you will use your knowledge of Systems Administration to prioritize and assign requests for remediation. Your responsibilities may include:

  • Responding to internal and external requests for support and service on both Unix and Win NT Servers.

  • Provide appropriate acknowledgment of requests.

  • Log and track inquiries and maintain historical records and related documentation.

  • Using your systems knowledge and experience, address requests for support and prioritize, route and escalate requests for assistance when appropriate

You’ll Bring These Qualifications:

  • Bachelors degree in a technical discipliner and 5 years related experience. Additional experience maybe substituted for degree.

  • Current TS/SCI Poly clearance.

  • Ability to prioritize work based on industry guidelines.

  • Excellent organizational and customer service skills.

  • Knowledge of/experience with Support IT

  • Knowledge of/experience with Windows or Linux

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

As directed by Executive Order 14042, all current and newly hired employees are required to be fully vaccinated for COVID-19 by January 18, 2022 and provide proof of vaccination, except where they are legally entitled to an exemption/accommodation.