CACI International Systems Administrator - TS/SCI Poly in Lackland Air Force Base, Texas
CACI Enterprise IT Operations has an opportunity for a Network Engineer to support a large and complex IT enterprise program. (Day shift - any shift between 6am and 6pm, Monday thru Friday)
What you’ll get to do:
Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.
You’ll bring these qualifications:
5 years of related experience + a BS degree (or 5 additional years) .
Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environmentMust be able to multi-taskMust possess good communication and customer service skills. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance
Category IAT Level II.)
These qualifications would be nice to have:
Must meet contract level requirements for appropriate position. Experience in ticket management system like Remedy is a plus. Unix experience is not required, but is a plus.
HDI Problem management certifications
ITIL V3 certified
•(Level SA2's are also welcome to apply.)
US-Lackland Air Force Base-TX-SAN ANTONIO
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.