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CACI International Sr. ServiceNow Developer in National Harbor, Maryland

Sr. ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: Local

What You’ll Get to Do:

CACI is seeking a senior developer to develop highly complex, mission-critical scoped and global applications for the Department of Homeland Security. As a Sr. Developer, you will be part of a development team working alongside other ServiceNow Developers, Administrators and Architects. You’ll be creating workflows, configuring modules and designing applications for various parts of the platform for multiple DHS tenants. As the ideal candidate, you will be able to think critically in solving urgent mission issues, supporting end to end platform development for all parts of the ServiceNow platform.

More About the Role:

  • Work directly with stakeholders to capture and document requirements based on your understanding of the business needs and how the ServiceNow platform can best serve those needs

  • Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements

  • Configure and test new features, modules or capabilities within the platform to enable DHS customers to meet their business needs

  • Actively participate in agile daily scrums and ceremonies, updating stories daily in SNOW documenting development progress and collaborating across platform teams

  • Develop applications (scoped and out of the box) working with ServiceNow Studio

  • Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.

  • Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)

  • Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment

  • Create and maintain system design and operations documentation

  • Build automated testing in ServiceNow ATF

  • Ensure all development is created in alignment with ServiceNow Technical Best Practices

You’ll Bring These Qualifications:

  • DHS EOD Eligible

  • Minimum of Bachelor’s Degree or equivalency and 10 years’ experience.

  • 1 or more active ServiceNow certifications

  • Experience implementing ITBM/PPM highly desired

  • Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool

  • Experience integrating ServiceNow with external systems through SOAP or REST web services

  • Experience with the ServiceNow Studio IDE

  • Experience using the Workflow Editor to configure workflows

  • Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js

This position description is not an active opening but is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.


Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

As required by Executive Order 14042, Federal contractor employees are required to be fully vaccinated against COVID-19 by December 8, 2021 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination before starting employment with CACI.