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CACI International IT Network SME - USNS COMFORT (T-AH-20) in Norfolk, Virginia


Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 75%

Type of Travel: Continental US

Make a difference and join an enthusiastic team looking to make a difference in the lives of today’s military! CACI is looking for a Subject Matter Expert (SME) for Network Systems Support for the installed Medical Treatment Facility (MTF) network and other installed DoD networks on the USNS COMFORT (T-AH-20), with strong interpersonal and communication skills as well as a record of accomplishment in successful project execution.

The IT Network SME will be responsible for managing the day to day operation of the networks and provides SME oversight to the (Military Detachment (MilDet) technicians as required. The IT Network SME must understand multiple and specific hardware and operating system configurations and incorporate design elements into the overall network structure. The IT Network SME will translate customer requirements into a best fit within the MTF and will identify the optimal configuration to support mission requirements. The IT Network SME will contribute to the overall strategic vision and will integrate a broad range of ideas regarding implementation and support. The IT Network SME will provide expertise and be sought as a resource for resolution of unique or complex implementation and support problems. The IT Network SME will Undertakes the most complex implementation and support projects involving multiple disciplines and may impact multiple businesses. Interfaces with Tier 3 support activities for issues regarding the installed MTF network.

The project is within CACI's Healthcare Delivery Systems portfolio.

Position will deploy internationally with the USNS COMFORT (T-AH-20) for missions and the USNS COMFORT (T-AH-20) can be underway for 6 months or more. You must be willing to deploy with the ship as embedded contractor support staff for that duration.

What You’ll Get to Do:

  • Provide Tier I and Tier II support for embedded medical systems onboard USNS COMFORT (T-AH-20)

  • Act as primary Tier III liaison for any external support requirements onboard USNS COMFORT (T-AH-20)

  • Develop and maintain SA guidelines, Standard Operating Procedures (SOPs) and Network Architecture diagrams as they pertain to the Medical Application suite.

  • Perform routine hardware maintenance/troubleshooting and operating system upgrades for the MTF network.

  • Liaison with MSC N6x and BUMED IT Programs Office in order to maintain common configuration elements required for successful operation of the medical applications installed on the MTF network.

  • Perform customer support services with onboard MTF network users

  • Provide initial training on MTF operations to new staff embarked

  • Provide SME support in interfacing any tenant or NGO activity’s equipment if slated for deployment onboard the vessel.

  • Perform life cycle management of assigned assets

  • Develop Service Level Agreements (SLAs) that define requirements/expectations for customers

  • Harden the network IAW with IA standards/mandates

  • Perform functions found in TDL-20 as directed by the Contracting Officer Representative (COR)

You’ll Bring These Qualifications:

  • Be able to fully design, document, set-up/configure, and troubleshoot Local Area Networks (LANs), to include router and L2/L3 switch configurations, Internet Protocol (IP) assignments, VLAN instantiation, and hardware and software selection and installation.

  • Experience with Windows XP SP3, Windows 7 (32 and 64 bit), and Windows Server 2008 R2 required. Experience with Windows 10 SHB, Windows Server 2012 and sever 2016 are preferred

  • Be able to support and be knowledgeable in the following areas:

  • Unix

  • Linux


  • JUN OS

  • Virtual machines using VMWARE and Hypervisor

  • Install, load, maintain, upgrade, test, troubleshoot, and provide IA support for the MTF networks.

  • Accomplish user setup and initial training as requested.

  • Provide Network Administrative support for all elements of the MTF network

  • As requested, act as a technical action coordinator for the MilDet personnel supporting the MTF network

  • Utilize Retina and ACAS for vulnerability scanning purposes

  • Evaluate performance issues within the MTF network and provide corrective action plans

  • Provide IT Performance and IA posture metrics at least quarterly and as required by direction of COR

  • Accomplish all IA corrective and mitigation actions as required to support attainment and maintenance of all ATOs.

  • Interface with external activities and act as POC for any planned upgrades, additions or removals, of any equipment or applications on the MTF network

  • Provide support for Networking issues to the Medical Applications SME in support of application installation and operation.

  • Must be able to obtain and maintain a Department of Defense SECRET security clearance.

Education and Experience:

  • 3-6 Years experience

  • Required Education: BS

  • Desired Education: Masters

  • Valid IAT-3 certification

You may substitute experience for degree permitted (7+ years relevant experience required in this case)

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.​

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.