CACI International US Navy IT Support Specialist (Secret Clearance) in Norfolk, Virginia
CACI has an immediate opening in Norfolk, VA for an Information Technology Support Specialist providing direct support to the Mid Atlantic Regional Maintenance Center (MARMC) IT Department. This individual:
What You'll Get to Do
Responds to telephone calls, email and personnel requests for technical support
Identifies, researches, and resolves software user and technical problems.
Documents, tracks and monitors problems ensuring a timely resolution.
Assists in managing command assigned assets (receipt, issue, install, inventory, storage and disposal)
Follow instructions and pre-established guidelines to perform the functions of the job
Works under supervision reporting to a supervisor or manager. Strong user knowledge of core MS software suits a must (e-mail archiving, user back-ups, setting preferences, restoring defaults, etc.)
At least 2 years of related IT experience, or an IT-related Certificate plus two additional years of relevant experience
A current Security+ CE certification and must maintain annual security certification is desired - not required
Must have a minimum of two years job-related experience training users in computer based skills
Must have a current DoD Secret security clearance
Knowledge of commonly used concepts, practices, and procedures in the field of IT support services
US Navy background and experience highly desired
Normal demands associated with an office environment and some light lifting associated with moving computer equipment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Some travel may be required.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.