CACI International Jobs

PMO Analyst – Continual Service Improvement (CSI)

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

What You’ll Get to Do:

As the PMO Analyst for Continual Service Improvement (CSI), you will be a member of the Program Management Operations (PMO) office on the CDM DEFEND Group A (DHS) program. You will work collaboratively across program teams to review/define, document, communicate, and monitor program and project management processes, standards, and applicable performance metrics.

• Recognize opportunities for enhancement and continuous improvement and represent complex ideas in a simple, easy-to-understand manner to various audiences

• Provide sound and data-driven business insights, collaborating with individual contributors and up to senior leadership

• Build lines of communication between teams to ensure consistency in the execution of initiatives (I.e., content, frequency, audience, participants, etc.)

• Identify appropriate means of communicating process or standard updates to the appropriate audience

• Proactively identify and resolve issues without disruption to overall business flow

• Coordinate the program Quarterly Planning Cycle, including tracking of baseline status and scope, coordinating priority and IMS schedule review meetings, internal preparation activities, change and impact analysis, and supporting documentation for the IMS deliverable

• Manage Request for Service (RFS) Response process for new and revised submissions, including scheduling and leading stand-ups, defining, and tracking deadlines, assigning, and coordinating with content owners, reviews, and identifying and clearing blockers

• Maintain a master tracker of RFS details and status, and identify changes that require action or escalation

• Generate and report performance metrics for internal and external stakeholders

• Identify opportunities to consolidate and align entry of data to reduce redundancy and improve consistency and efficiency of reporting

• Track Request for Service (RFS) authorization and baseline statuses (e.g. cost, schedule, and scope) and identify changes/variance and triggers for re-baseline based on established standards

• Coordinate with Quality Assurance Specialists on process audits and identify opportunities for process improvements and/or efficiencies

• Analyze and evaluate reports for consistency with previous information, standards, and deviations from the standard process

• Perform continuous review and follow-up on processes to minimize adverse outcomes on individual projects and apply expertise to provide recommendations and strategies for process improvement

• Review the execution of requirements for trends, identifying and resolving potential repetition or problem areas for future projects

• Prepare documents for official posting/delivery, internal instructions, operating policies, procedures, and guidelines concerning assigned area, and effectively communicate information

You’ll Bring These Qualifications :

• Must successfully obtain a Department of Homeland Security (DHS) Entrance on Duty suitability

• U.S. Citizenship Required

• Bachelor’s Degree (BA/BS)

• 5+ years of related experience

• Experience supporting Government customers

• Experience compiling and analyzing complex and nuanced data

• Experience using data to create useful and relevant dashboards or reports

• Experience tracking project status (e.g. period of performance) and metrics (e.g. award/incentive fee metrics or KPIs)

• Experience developing, implementing, and improving program/project processes and standards

• Experience coordinating and collaborating across functional areas to support understanding, consensus, and cooperation

• Experience with MS Office Word, Excel, and PowerPoint

These Qualifications Would Be Nice to Have:

• Knowledge of program/project management best practices and standards (PMI)

• Knowledge of relevant or industry CSI practices and standards (e.g. ISO, Lean, etc.)

• Well-developed research skills

• Experience with, MS Visio, Project, and SharePoint

• Excellent presentation development and briefing skills

• Familiarity with CACI processes and systems

• Relevant DHS focused experience

• Consistently demonstrate professional, positive, and approachable attitude/demeanor.

• Ability to work with a diverse group of people of different skills, backgrounds, and organizations and management levels

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.