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CACI International ServiceNow Developer in Remote (Any State), Virginia

ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI is currently looking for a ServiceNow Developer with agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Protection (CBP) client located in Northern Virginia!

Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immigration, border security, and agricultural protection into one coordinated and supportive activity.

ASF programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.

You should have worked with or have a strong interest in agile software development practices and delivering deployable software in short sprints.

What you’ll get to do:

  • Create and maintain ServiceNow integrations with other CBP systems.

  • Provide expertise on technical questions related to ServiceNow

  • Develop the technical solutions, implements them, and perform the component tests

  • Understand the business needs and the needs to standardize processes, and build this into the solution

  • Incorporate large scale thinking and approach needed for success of the project

  • Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for ServiceNow development

  • Intermediate level understanding of ServiceNow required

  • Intermediate level programming skills

  • A fundamental understanding of scoped application development within ServiceNow.

  • Ideal candidate must be self-motivated with a proven track record in the ServiceNow platform and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

  • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment

  • System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

  • Strong communication, Strong presentation and writing skills

  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members

  • Understands technical and functional design requirements related to ServiceNow.

  • Create and manage client scripts, business rules, script includes, widgets, workflows, and flows.

  • Integrate external data sources into ServiceNow

  • Build custom dashboards based on custom application data models and external data sources

  • Address problems of systems integration, compatibility and multiple platforms.

  • Consult with project teams and end users to identify application requirements.

  • Assist in the evaluation and recommendation of application software packages, application integration and testing tools.

  • Instruct, assign, direct and check the work of others on the development team.

  • Participate in development of software user manuals and technical reports.

You have:

  • Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria include but are not limited to:

  • 3 year check for felony convictions

  • 1 year check for illegal drug use

  • 1 year check for misconduct such as theft or fraud

  • College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline. Equivalent professional experience will be considered in lieu of degree

  • Minimum of 5 years of experience as a developer in ServiceNow

  • Advanced experience with ServiceNow implementations

  • Application Developer Certification in ServiceNow

  • Experience with extending the ServiceNow schema to custom applications

  • Experience with relational databases (e.g. MySQL, Oracle)

  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system

  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

  • Customizing ServiceNow using UI Pages, UI Macro, CMS using CSS, HTML, Jelly, Service Portal, or other equivalent experience.

  • Experience presenting and conducting demo reviews with client stakeholders.


  • Certified ServiceNow Developer

  • Certified ServiceNow Administrator

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

Pay Range: The proposed salary range for this position is $79,000-$161,900. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.