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CACI International Business Process Manager in Reston, Virginia

Business Process Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

What You’ll Get to Do:

CACI is currently looking for an experienced Business Process Manager to join our team that will innovate the future of the Intelligence Community’s (IC) enterprise Identity, Credential and Access Management (ICAM) services and solutions. The FORT INDEPENDENCE program is the IC’s Information Technology Enterprise (IC-ITE) Service of Common Concern, as well as the Sponsor’s Enterprise Access Control provider. The FORT INDEPENDENCE contract team will provide leadership in architecture, engineering, and delivery of ICAM services for the Sponsor, and for other IC partners.

As the Business Process Manager for FORT INDEPENDENCE, you will work with architects, developers, engineers, and operations personnel to help perform upgrades and troubleshooting. You will use Jira to measure the performance of DevOps by creating dashboards, reports, and tracking of earned-value KPIs to ensure the team is on track to meet a challenging system development timeline. You will support the team’s continuous integration and continuous delivery practices, working with the project manager and development lead to ensure sprints are complete and delivered on time.

More About the Role:

Some of the responsibilities for the Business Process Manager on FORT INDEPENDENCE include:

Program Management:

  • Continuous management and regular interaction with hundreds of deployed employees and their associated Government management.

  • Ability to create, maintain and foster strong working relationships with Government customers, COs and COTRs leading to increased opportunity for CACI business growth.

  • Influences and works collaboratively with other elements of the CACI organization to achieve strategic objectives, increased customer value, and opportunity awareness.

  • Actively works to establish clear performance expectations and accountability measures; fosters innovation and personnel growth; and ensures retention and advancement of qualified resources.

  • Monitors and guides the professional development of subordinates, planning and overseeing training as needed.

  • Coordinate and assist in the creation of responses to RFIs and RFPs to compete for task order opportunities, collaborating with multiple support elements across a large organization.

  • Review, correct and contribute to contract deliverables IAW contract requirements in order to maintain reporting compliance and communications.

  • Work collaboratively across multiple program areas and recruiters to maximize organizational staffing productivity

People Management:

  • Assist in the on-boarding of assigned personnel to include accounts, accesses, and other related processes are completed for a seamless contract commencement.

  • Provide on-site support to an assigned number of deployed personnel on program to ensure their ongoing management, contract, and performance needs are met so they may provide uninterrupted support to their end customers.

  • Coordinate and conduct meetings with end customers to ensure deployed resources are meeting service delivery expectations and to uncover additional staffing opportunities in support of their requirements.

  • Identify areas of process improvement within the PMO and for the customer to improve and maintain program efficiency, cost stability, schedule adherence, resource management, quality of technical services, and CDRL submissions.

  • Participate in CO/COTR meetings to assist with the daily operations of the contract in support of customer requirements.

  • Identify qualified candidates through organizational outreach for referral to recruiting and potential submission to the program.

You’ll Bring These Qualifications:


Requires bachelor's degree or equivalent, and ten to twelve years of related experience, including three to five years of supervisory/management experience.


  • Must have excellent written and oral communications skills and must be able to effectively interface with SMEs and management at all levels

  • Must be able to manage multiple assignments, while ensuring technical accuracy, adherence to documentation standards, and a timely delivery for all work products and schedules

  • Demonstrated experience in the supervision of various levels of managers and employees including hiring, training, assigning and reviewing work performance, annual performance appraisals, and discipline actions

  • Strong mediation and negotiation skills; proven successful leadership, analysis, facilitation, and client relationship skills

  • Must have expert level experience in Microsoft Word/Excel/Outlook; including ability to create templates, formulas and charts/graphs

  • Must have a proven ability to interact with recruiting and staffing professionals in a collaborative and supportive manner in the quest of rapidly responding to highly technical and dynamic requirements with optimal candidates

  • Ability to quickly learn new skills and certification requirements for emerging IT technologies; analyze a candidate's technical experience and formulate detailed, targeted and professionally written responses

- Current TS/SCI clearance with polygraph.

These Qualifications Would be Nice to Have:

  • Knowledge of document and repository management practices, and experience with SharePoint.

  • Demonstrated experience of program and/or contract management within the Intelligence Community.

  • Should have a good understanding of typical IT labor categories, technical roles and responsibilities, and required skills/certifications

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. As such, any offers of employment may be contingent upon COVID-19 vaccination or an approved accommodation. All new hires are required to report their vaccination status.