CACI International Cloud Support Specialist in Reston, Virginia

Job Description

Seeking a mid to senior level Systems Integrator who will provide advanced business support and entry-level technical support to a customer Program Management Office at on-site Government facility in the Herndon/Reston area. Position is a regular Monday – Friday day shift with core hours 9am to 3pm.Position is part of a small integration team within the PMO, but will also provide PMO at-large support.

The position requires that the selected candidate be able produce clear communications to a variety of technical and non-technical audiences, track and respond to action items, and support/participate in various integration activities and projects of varying urgency, size and complexity. Technical support will include helping to integrate the cloud vendor infrastructure hosting environment with other enterprise management systems, and providing account provisioning support. The environment will consist of Amazon Web Services (AWS) supporting various Linux and Windows virtual machines images. Candidate may also need to assist with analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and/or scheduling limitations.

Job Duties and Responsibilities:

  • Coordinate and attend customer meetings as required

  • Prepare and maintain organization and communication charts

  • Effectively and accurately communicate relevant customer and business information to the customer and project teams, including collecting data and drafting talking points and preparing briefs

  • Ensure customer needs are met in a timely and cost effective manner

  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems

  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address

  • Apply business process improvement practices to re-engineer methodologies and principles and business process modernization projects.

  • Perform strategic systems planning, business information planning, business and analysis

  • Other duties as assigned

You will bring:

  • Experience working in customer space and general IT required

  • An eye for detail and excellent grammar/communication skills

  • Technically competent with various software programs, such as Word, Excel, PowerPoint, SharePoint, MS Project

  • Ability to multitask; can conform to shifting priorities, demands & timelines through analytical and problem-solving capabilities

  • Ability to react to project adjustments promptly and efficiently

  • Knowledgeable of AWS and customer enterprise management services

  • Previous experience as a technical admin, or strong admin with desire to perform and learn technical skills

You will have one of the following:

  • 7 Years of job related experience and Associate degree

  • 5 Years of job related experience and Bachelor’s degree

  • 3 Year of job related experience and Master’s degree

Core hours;

9:30am to 2:30pm

Work location:

Herndon, VA

Job Location


CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.