CACI International Systems Administrator in Reston, Virginia
What You’ll Get to Do:
As a Systems Administrator, you will be responsible for providing Tier II service desk systems administration support for a 24x7 message and communications system.
Your responsibilities will include the following:
Resolving remote hardware and software issues using systems analysis techniques and procedures to ensure communication channels are operating, as specified (This is accomplished via analysis and resolution of anomalies ranging from user errors, system/application errors, and/or infrastructure connectivity)
Supporting the client’s communications systems, networks, and associated application infrastructure to:
Maintain message traffic
Research and analyze telecommunications activity associated within the technical areas in the telecommunications center
Analyze traffic reports and diagnostic reports to determine network logic and malfunction trends, troubleshoots problems, and recommend improvements to enhance performance
Monitoring, troubleshooting, and repairing the application and hardware systems associated with a global communications and message systems
Providing critical services in support of the management, monitoring, and operating a 24-hour support environment, including holidays and weekends
You’ll Bring These Qualifications:
Must possess the appropriate skills and experience to operate and monitor message processing systems, and the ability to follow the program's configuration management, incident management, and quality assurance processes, including coordination processes, effective communication, adapting as a team player in the program, and keeping all program documents up-to-date
Must possess core understanding of IT fundamentals, including knowledge of hardware functions (e.g., switches, routers, servers, etc.), database functions, storage, and networking
Must possess demonstrated knowledge of communications methods, organizational message flow, formal writing style, and knowledge of common terminology and acronyms
Must possess excellent customer relationship skills
Must possess working knowledge of Lotus Notes, including Domino server and Domino Admin
Provide 24 x 7 Tier II systems administration support including troubleshooting, load analysis, and isolation of anomalies
Be an effective communicator
Be a self-starter, who is willing to seek knowledge and broaden their understanding of their areas of responsibility
Perform incident management, service request management, and change management for IT systems
Experience in basic systems administration
These Qualifications Would be Nice to Have:
Experience with Amazon Web Services (C2S) is preferred
Ability to communicate both, verbally and in writing, problems and concerns to Tier III, programmers, and application engineers
Candidate must have one of the following:
Candidate must have one of the following:
10 Years of job related experience and High School/GED diploma
8 Years of job related experience and Associate’s degree
4-7 Years of job related experience and Bachelor’s degree
3 Years of job related experience and Master’s degree
2 Years of job related experience and Doctorate
Work Hours: Core Hours 6:00a.m. - 6:00p.m. (Rotational Day Shift)
Location: Dulles, VA
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.