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CACI International Audio Visual/VTC Technician at Scott AFB in Scott Air Force Base, Illinois

Audio Visual/VTC Technician at Scott AFB

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Local

CACI is looking for multiple levels of Audio Visual/VTC Technicians to support our customer, U.S. Transportation Command (USTRANSCOM), at Scott AFB Illinois. This position is contingent upon award of the USTRANSCOM Command, Control, Communication & Cyber Systems Managed Information Technology Services (MITS), Enterprise support Managed services.

More About the Role:

Audio Visual/VTC Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software and network connections. Audio Visual/VTC Technicians must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc.) Installing, configuring, and maintaining VTC endpoints. Installing and configuring VTC applications, system software and upgrades. Troubleshooting and repairing hardware and network connectivity issues. Removing old equipment and performing data migration to new machines. Supporting AV requirements for Command events and ceremonies.

The Audio Visual/VTC Technician is responsible for maintaining, analyzing, and troubleshooting hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. May also mentor or train other Audio Visual/VTC Technicians. Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources.

More About the Role:

The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner.  The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.  The candidate must be experienced in interfacing with both client managers and system users.

Will operate, monitor, and manage all networked AV systems to include AV routing matrix, integrated computer systems, network infrastructure, lighting, and associated peripherals. Develop, maintain, and update VTC Control Devices. As time allows, support the various VTC rooms throughout their Area of Responsibility. Conduct user training, provide status briefs, develop, update and maintain SOPs and operational guides on AV systems. Provide initial troubleshooting regardless of IT system/device or network and/or service provider.

Additionally, the Audio Visual/VTC Technician will provide remote support and/or travel to customer sites as required. 

You’ll Bring These Qualifications:

  • Currently hold an adjudicated SecretClearanceand be able tomaintain

  • BA/BS + 5 yearsrecent specialized experience

  • Professional certification that meets or exceeds DoD 8570.01.IATII (Security +or equivalent)

  • CISCO CCNA- Video certification

These Qualifications Would be Nice to Have:

  • ITIL v3 – Foundation

  • CTS (Certified Technology Specialist)

  • AMX Certification

  • Adaptable to changing circumstances and operationalneeds

  • Understanding of Department of Defense Military standards

  • Experience working withbasic networking to include foundations ofCisco Routers and Switches

  • Experience with DoD IT security requirements

  • CCNP

This position is contingent upon Contract award in late 2022

TRANSCOM

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.

  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

  • We offer competitive benefits and learning and development opportunities.

  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

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