CACI International Real-Time Operations Controller in Springfield, Virginia
Real-Time Operations Controller
Job Category: Intelligence
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: Continental US
This opportunity offers very rewarding and unique benefits, which equates to 50% of compensation on TOP of your base salary! The first part is a tax-qualified profit-sharing retirement plan, to which CACI annually contributes up to 25% of your base salary (not in excess of applicable IRS limits) to your retirement account. The second component consists of an Individual Benefit Account (IBA), which is used for premiums, medical reimbursements, dependent care, education and Paid Time Off (PTO) policy. Both components of the benefit package are paid for by CACI, in addition to your base salary and potential performance bonuses. We believe in a healthy home/work balance and our locations offer a wide variety of activities to balance with your work life.
CACI seeks a Real-Time Operations Controller to join our team in Virginia!
What You’ll Get to Do :
The Real-Time Operations Controller position is part of a 24 X 7 X 365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system (shift schedule 5 am-5 pm, 5 pm-5 am) Tasks include monitoring the status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution.
More About this Role :
Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting
Lead daily turnover, updates operations log on daily activity progress, and review all operator log entries for accuracy.
Support system testing after upgrades and during maintenance activities
Monitor system performance to be able to respond to event notifications and determine courses of action
Coordinating with other crew members to maintain system state of health
Report discrepancies concisely as they occur
Investigate and rectify procedural discrepancies
Identify areas of process improvement
Coordinate with subsystem engineering subject matter experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
Certify in multiple operator positions; knowledge-based and on-the-job training provided prior to certification testing
Perform remote diagnostic monitoring of systems
Monitor and perform actions related to mission processing
Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback
Support payload operations in coordination with other team members
You’ll Bring These Qualifications :
Typically requires a Bachelor’s degree and at least 3 years of directly related experience, or equivalent combination of education and experience.
A TS/SCI with minimum Polygraph is required to begin employment. As a requirement of continued employment, you will be required to obtain a higher level poly .
Must be able/willing to work 12hour shifts (5a m to 5 pm, or 5 pm to 5 am).
Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
Understanding on operating complex satellite infrastructure and satellite communication systems
Self-motivated with the ability and desire to learn complex systems with little direction
Serve as a mentor to peers
Routine interaction with multiple customers.
Solid written and verbal communications skills
Ability to multi-task
Strong analytical and troubleshooting skills
These Qualifications Would be Nice to Have:
Experience in a real-time operations environment, SIGINT signals analyst, SIGINT collection, real-time watch operations support,
Knowledge of both theoretical and practical aspects of satellite communications
What We Can Offer You :
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.