Job Information
CACI International Real-Time Operations Controller in Springfield, Virginia
Real-Time Operations Controller
Job Category: Intelligence
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required:
Type of Travel:
CACI's Advanced Solutions Group (ASG) is comprises a 1,300+ person staff based at numerous CONUS and OCONUS locations. The majority of the ASG workforce maintains TS/SCI clearances and holds technical degrees with significant experience serving and developing not only highly specialized systems for DoD, national, and civilian customers, but architecting, delivering, and sustaining end-to-end mission solutions worldwide.
The National Solutions division develops, fields, operates, and sustains RF collection systems and specializes in geolocation, advanced SIGINT processing, analysis, and reporting systems for national customers.
The Tactical Solutions division focuses on developing, delivering, and sustaining SIGINT systems for worldwide fielded forces, including traditional data collection, analysis, and reporting to cognitive early warning/electronic attack and fixed and mobile counter-UAS (c-UAS) systems.
The Space Operations and Resiliency division provides operations, sustainment, and modernization support to a worldwide network of ground-to-space antennas; develops leading-edge enterprise ground solutions; and provides onsite operational support to launch, on-orbit, and space battle management for DoD, national, and civilian customers.
CACI seeks a Real-Time Operations Controller to join our team in Virginia!
What You’ll Get to Do :
The Real-Time Operations Controller position is part of a 24 X 7 X 365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system (shift schedule 5 am-5 pm, 5 pm-5 am) Tasks include monitoring the status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution.
More About this Role :
Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting
Lead daily turnover, updates operations log on daily activity progress, and review all operator log entries for accuracy.
Support system testing after upgrades and during maintenance activities
Monitor system performance to be able to respond to event notifications and determine courses of action
Coordinating with other crew members to maintain system state of health
Report discrepancies concisely as they occur
Investigate and rectify procedural discrepancies
Identify areas of process improvement
Coordinate with subsystem engineering subject matter experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
Certify in multiple operator positions; knowledge-based and on-the-job training provided prior to certification testing
Perform remote diagnostic monitoring of systems
Monitor and perform actions related to mission processing
Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback
Support payload operations in coordination with other team members
You’ll Bring These Qualifications :
Typically requires a Bachelor’s degree and at least 3 years of directly related experience, or equivalent combination of education and experience.
A TS/SCI with minimum Polygraph is required to begin employment. As a requirement of continued employment, you will be required to obtain a higher level poly .
Must be able/willing to work 12hour shifts (5a m to 5 pm, or 5 pm to 5 am).
Required Skills
Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
Understanding on operating complex satellite infrastructure and satellite communication systems
Networking experience
Self-motivated with the ability and desire to learn complex systems with little direction
Serve as a mentor to peers
Routine interaction with multiple customers.
Solid written and verbal communications skills
Ability to multi-task
Strong analytical and troubleshooting skills
These Qualifications Would be Nice to Have:
Experience in a real-time operations environment, SIGINT signals analyst, SIGINT collection, real-time watch operations support,
Knowledge of both theoretical and practical aspects of satellite communications
What We Can Offer You :
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits)
The proposed salary range for this position is:
$71,500 - $150,200