CACI International System Administrator w/Poly (Up to 25% Profit Sharing Benefit!) in Springfield, Virginia
System Administrator w/Poly (Up to 25% Profit Sharing Benefit!)
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
CACI is seeking an enthusiastic Windows Systems Administrator to join our team. We are looking for someone to utilize their skills and be involved with supporting real time special communications for a global enterprise.
This opportunity offers very rewarding and unique benefits, which equates to 50% of compensation on TOP of your base salary! The first part is a tax-qualified profit-sharing retirement plan, to which CACI annually contributes up to 25% of your base salary (not in excess of applicable IRS limits) to your retirement account. The second component consists of an Individual Benefit Account (IBA), which is used for premiums, medical reimbursements, dependent care, education and Paid Time Off (PTO) policy.
We believe in a healthy home/work balance and our locations offer a wide variety of activities to balance with your work life.
More About This Role:
As a multi-functional system administrator on this contract, you will be on a team of 60 individuals spread across two locations.
Operations are of the highest priority and you will be working with a team of professionals dedicated to supporting on going or planned missions. Critical thinking skills are essential to resolving problems and clear communications skills are essential when communicating with the team, its users, and individuals in leadership roles. Familiarity with the NRO mission and the organization is helpful as you will be working with various external organizations such as the communications directorate and various acquisition offices and contractors that deliver new capabilities on a routine basis.
A typical day-in-the-life of a system administrator will provide a daily a status to the team regarding system checks and routine maintenance activities, participation in problem diagnosis and resolution, support technical engineering meetings (TEM)s, and support testing and verification of new system capabilities when required. The ability to work and communicate effectively with government project officers and senior leaders is a plus. Applicants need to be operations oriented, self-starters and understand the demands of maintaining mission operations to include on call support.
The core hours are between 7 am and 4 pm, but can be flexible, as long as those hours are covered by other team members. The position is primarily a day position, Monday through Friday but requires conducting morning systems checks prior to government 0830 status meetings and responding to system issues if mission impact demands a higher level of attention. The systems are robust and do not normally require after hour weekend support but the potential for such occasion is there.
What You’ll Get to Do:
Provide support to a 24/7 operations team to maintain a suite of Windows based Realtime operations equipment.
Support is identified as TIER 1 and TIER 2 support. TIER 1 involves customer service interface, ticket creation, ticket routing, reporting and resolution.
Basic fixes include password resets, profile updates, provisioning of support and TIER 2 escalation and monitoring.
TIER 2 support will include standard incident diagnostics, basic fixes based on troubleshooting guides to include reboots & resets, hardware touch (LRU replacement) capacity assignment, application system administration, database administration, backups and archival.
Coordinate with TIER 3 factory support for elevation, monitoring and management.
Operate, maintain and manage Windows based systems supporting an operational environment
Overall day-to-day operations of the Windows environment
Data backup and recovery
Monitor, manage and maintain all Windows based servers
Manage and maintain all Windows server based applications
Create and maintain environment specific standard operating processes and procedures
Experience with windows patching in an operational environment
Ensure all Windows based systems are running current versions of antivirus software with current virus definition files
Create, manage, and maintain accounts and group membership in Active Directory
Experience managing Windows based virtual server environments
Experience with SQL database queries and troubleshooting
You’ll Bring These Qualifications:
Typically requires a Bachelor's Degree and 3+ years of directly related experience, or equivalent combination of education and experience.
Requires and active TS/SCI with Poly to begin employment.
Must have or be willing to obtain a DoD 8570 IAT level 2 certification such as (Security+) within 5 months of start date
Must be willing/able to work core hours of 6:00am to 6:00pm during the week.
Must be willing/able to participate in on call rotation for afterhours support.
Must be willing/able to report to the duty location within a 2 hour window if issue(s) cannot be resolved remotely.
Must have an active TS/SCI with Poly.
Experience installing and configuring various COTS products
Experience with configuration and management of Active Directory
Experience with virtualization
Understanding of networks and strong troubleshooting and interpersonal skills in a mission critical operational environment
Monitor and track trouble tickets and change requests to ensure high quality customer service
Experience with Puppet or similar operations management software
Strong command skills and bash scripting, including kick starts & startup scripts, regular expressions
Basic working knowledge and experience with Microsoft operating systems – Servers and Workstations - (e.g., Windows 2008 R2, Windows 2012 R2, Windows 2016, Windows 7, and Windows 10)
Basic understanding and working knowledge of some or all IT fundamentals – hardware (servers, switches, routers, etc.), software, networks (ports and services), databases, SAN storage, applications
Basic working knowledge of Microsoft applications (e.g., Access, Excel, PowerPoint, Word, etc.)
Basic familiarity with Enterprise Monitoring tools – i.e. Nagios
These Qualifications Would be Nice to Have:
Experience working within the NRO
Infrastructure processes, Realtime operations experience
Linux operating system
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.