CACI International Program Manager - Cloud Operations in Washington, District Of Columbia
Program Manager - Cloud Operations
Job Category: Project and Program Management
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
CACI is seeking an experienced Program Manager with cloud operations leadership experience to manage a task order supporting Department of Homeland Security (DHS).
The Program Manager will be responsible for a task order of 20+ staff providing IT operations & maintenance (O&M) support of cloud solutions in a 24/7/365 environment.
The ideal candidate will have previous experience managing a cloud operations program for a federal government customer.
This is a people manager position therefore managing direct reports and subcontractors.
About the Role:
Overall performance of the task order against the statement of work
Leads a team of talented project managers, engineers, and technicians performing O&M and engineering of cloud solutions
Serves as the Government’s primary POC for the contract and works closely with government stakeholders to manage the task order
Manage staff schedules to ensure coverage for ongoing operations and surge events while meeting all SLAs
Devise policies, standard operating procedures, and approval workflows for the team
Interface with customers and other vendors for the purpose of communicating status of operations
Ensure the meeting of SLAs, driving resolution of high priority issues and successfully managing projects to completion
Oversees quality assurance, risk management, configuration management efforts to ensure contract deliverables meet requirements
Develop, recommend, and advance IT services to support customer mission needs
Direct and mentor employees; mitigate operational and technical risks
Conduct performance evaluations of program staff
Develop briefings, position papers and other supporting artifacts
Employ strong communication skills to direct skilled technical / programmatic resources and report on the technical progress, issues, and problem areas, as well as write and review program documents
Ensures the timely recruitment and training of program staff
Ability to obtain/maintain a SECRET Clearance
Ability to obtain/maintain a DHS EOD Suitability Clearance (Active EOD preferred)
BA/BS or equivalent and 10 years in a related field with supervisory or management experience
Project Management Professional (PMP) certification
ITIL Foundation certification (or must obtain within first 6 months)
Proven communicator and leader
Previous experience managing a similar sized IT program or team performing O&M and engineering for a government client
Working technical knowledge of cloud/systems/network administration and engineering in an enterprise environment
Must have demonstrated experience in conducting requirements analysis, resource forecasting and allocation, deliverable tracking, schedule monitoring, risk management, and reporting
Preferred Qualifications Would be Nice to Have:
Previous DHS or DoD experience
The following certifications is highly desired:
Any technical certifications
Knowledgeable of Problem Management best practice and processes
What We Can Offer You :
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.