CACI International Sr. Cisco VoIP Engineer in Washington, District Of Columbia
Sr. Cisco VoIP Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
What You'll Get to Do:
Installation, troubleshooting and maintenance of video conferencing equipment / VoIP handsets and components, cables, connectors and peripherals
Configuration of VoIP handsets in Cisco Unified Call Manager
Provide in-person/desk-side support for new VTC/VoIP endpoint installations
Configuration of VTC endpoints in Cisco Telepresence Management Suite (TMS) and Video Communication Server (VCS)
Assist in all service / system upgrades while being a team player involving telecommunications and networking projects
Provide hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues
Schedule VTC appointments using Cisco Telepresence Management Suite (TMS)
Connect personal computers and peripherals to co-exist with VTC equipment on existing networks
Maintain network diagrams and connectivity records
Maintain trouble logs
Perform vulnerability remediation as directed to maintain secure networks
Coordinate and troubleshoot any issues requiring escalation to OEM
Providing end user training and develop and maintain training material
You'll Bring These Qualifications:
US Citizenship required
Current DHS HQ Entry on Duty (EOD) holders given preference. EOD is required to start
Active DoD SECRET clearance required
Bachelors Degree and 10 years' experience working with Cisco VoIP preferred
Experience configuring VTC endpoints
Experience configuring Cisco VoIP handsets
Experience working in a large government or corporate enterprise environment
Experience working in a process-oriented workflow environment
Ability to work well under pressure, meeting multiple deadlines
Mature verbal and written communication skills required
Ability to maintain customer focus during difficult circumstances
These Qualifications Would Be Nice to Have:
DoD 8570 certifications preferred
Cisco CCNA/CCNP preferred
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.